Apparel is made to order and ships within 2-7 business days. Shipping time is about 2-6 business days, depending on chosen shipping method at checkout.
Wax seals ship within 4-10 business days. Let us know if you need it by a certain date in the order notes.
Greeting cards, if available, ship within 1-2 business days. If single cards are out of stock, we will ship them within 5-6 business days.
Please note we do not ship on weekends or US holidays. If multiple items ordered, please note they may ship out in multiple packages at different times.
Reach out to firstname.lastname@example.org with any questions!
Pirouette Paper accepts returns on non-custom orders within 30 days of receipt given the order is unused, undamaged, and in its original packaging.
Please send us an email at email@example.com for the return shipping address. Once we receive the return, we will notify you via email and issue a refund on your card, though shipping costs are non-refundable.
Gift cards, custom items (including wax seals), and any items that are purchased at a discounted price are final sale.
Our shop is just getting started, so we appreciate your patience and understanding as we work through the kinks. We appreciate and value your business, feedback, and suggestions.
Please don't hesitate to contact us at firstname.lastname@example.org; we're happy to help!